Return and Refund Policy

All products sold in our store are non-returnable and non-refundable.

Before placing an order, ensure you are fully informed about the product, including its appearance, intended use, and key characteristics.

Delivery address responsibility

Please provide the correct delivery address. You are responsible for receiving your parcel at the address you provide. If you redirect your order to another address, it is your responsibility to collect it on time from that address.

Failed delivery / missed collection

We are not responsible for failed delivery or missed parcel collection, for example, if you do not accept the package from the courier or fail to pick it up from the designated location.